The Strategy for Senior Living With Mitel – Managed Private Cloud
The expense and liability of managing your own voice application servers have driven many organizations to migrate workloads to offsite datacenters. A private cloud offering combines the benefits of a public cloud with increased control and security for your organization.
- The datacenter operator handles the maintenance and upgrades at the customer’s convenience.
- Customers have dedicated virtual servers for each of their unique applications.
- Telecom regulatory fees and taxes, the compliance responsibilities for e911-related services, etc. all are managed by the operator.
- The workload is hosted from geo-redundant datacenters mitigating disruption and improving reliability and assuring operational continuity.
- Operators can include inbound | outbound calling plans, new | ported direct dial numbers and toll-free calling across the 48 contiguous US.
As an authorized Mitel reseller, Morefield is partnering with the operator Cloud9 Infrastructure who offers a managed private cloud that together with customer gateways, handsets result in a hybrid Mitel system to allow new | existing customers to connect, automate, and evolve virtually anywhere.
The managed private cloud approach is an affordable, enterprise-level solution that allows organizations to communicate across multiple locations, with mobile workers and with their customers, no matter the location and available across any device.
Benefits of Adopting a Hybrid Architecture for your Mitel Platform
- Carrier: current monthly TelCo costs, that are increasing exponentially, will go away with a migration to a hybrid system. And that migration eliminates risk, uncertainty, disruption with aging copper TelCo
- Redundancy | Disaster Recovery | Incident Proof: Mitel applications are hosted within a resilient datacenter that is managed offsite; reducing capital cost to implement and maintain a business continuity strategy.
- Less System Maintenance: expensive voice contracts. Higher contractual costs for maintenance, software updates and incident response. Fewer incidents for IT staff who are usually the first call for resolution, distracting them from higher payoff activities. Existing infrastructure costs to support hardware lifecycles (i.e., hypervisors, servers, storage, etc.)
- Advanced feature adoption: advanced Mitel features that are cost prohibitive to implement for a single site are widely available to all customers across the hybrid cloud.
- Manufacturer Software Support: Software assurance from Mitel that is required for supporting the system throughout its lifecycle is included within the hybrid cloud offer. Eliminating an expense with a Mitel system.
Future-Proofing Communications in Senior Living: A Hybrid Cloud Success Story
In today’s senior living communities, communication systems are more than just tools—they’re lifelines. From ensuring resident safety to coordinating staff across multiple buildings, reliable and responsive communication is essential. But many communities still rely on legacy, standalone systems that are costly to maintain and difficult to scale.
If you’re not ready to fully migrate to the cloud, there’s a smarter path forward: hybrid cloud communications.
The Challenge: Aging Systems and Rising Demands
Senior living campuses often span multiple buildings, each with their own cable plant, ethernet networking and tailored integrations to 3rd party systems to support daily operations. This distributed system requires constant upkeep—hardware replacements, software updates, and expensive support contracts. Meanwhile, regulations like Ray Baum’s Act and Kari’s Law demand precise emergency location reporting, adding pressure to modernize.
The Solution: A Hybrid Cloud Approach with Morefield and Cloud9 Infrastructure
With deep expertise in Mitel platforms, Morefield partners with Cloud9 Infrastructure to deliver a hybrid cloud solution tailored for senior living communities. This approach allows these organizations to:
- Preserve existing investments by reusing current Mitel phones and hardware.
- Centralize management across the campus (or multiple campuses) with a single, intuitive interface.
- Enhance safety with seamless integration into mass notification and e911 systems.
- Scale effortlessly as your community grows with new residents or adds new services.
Real Results: What Executive Directors Can Expect
- ✅ 24/7 Support & Protection from Incidents: Peace of mind with around-the-clock infrastructure support and fast recovery from cyber threats.
- ✅ Three-Tiers of Escalation: Backed by Morefield, Cloud9 Infrastructure, and Mitel for comprehensive issue resolution.
- ✅ Regulatory Compliance: Full adherence to emergency communication laws—no guesswork, no gaps.
- ✅ No Retraining Required: Staff can continue using familiar devices, minimizing disruption.
Why It Matters
As a leader for your senior living community, your focus is on delivering exceptional care and operational excellence. A hybrid cloud system helps you do both—without overhauling your entire infrastructure. It’s a cost-effective, future-ready solution that aligns with your mission to keep residents safe, staff connected, and operations running smoothly.
Ready to modernize your communications without starting from scratch?
Let Morefield help you connect, automate, and evolve—anywhere, on any device.
📞 Contact us today for a personalized consultation.