Using AI to Improve Customer Experience

Using AI to Improve Customer Experience

using an AI chat bot from your phone

Artificial intelligence (AI) has become an integral part of everyday life, with over a quarter of the U.S. working population reporting that they use ChatGPT every week for work. In the corporate world, many businesses are adopting AI tools to streamline their workflows and ultimately provide their customers with an enhanced digital experience. How does AI […]

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Life Safety System Installation Guide for Senior Living

personal emergency devices displayed

Understanding the components of a life safety system In senior living communities, a life safety system is more than technology—it is a promise. A promise that when a resident needs help, the system will work. Every day. Every time.  Everywhere. Choosing the right life safety system for senior living requires more than comparing features or […]

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When to Work With an AV Integrator

setting up an AV integration

Advanced audiovisual systems can introduce technical challenges involving hardware compatibility, network security and bandwidth management. Having online meetings repeatedly fail due to seemingly simple glitches like connectivity drops or echoes can be frustrating. However, the hidden cost of downtime can lead to even more of a headache. An AV integrator bridges the gap between your […]

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Your Business Is Talking to Customers Every Day Are You Learning Anything From It?

Every day, your business has conversations with customers. Phone calls. Emails. Chats. Text messages. Sales meetings. Support requests. Taken individually, these interactions feel transactional. Necessary. Routine. Taken together, they represent something far more valuable. They tell you why customers buy. Why they struggle. Why they stay. And why they leave. The uncomfortable truth is that […]

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