An Existing Migration Path for a Mitel Platform – Public cloud for Voice
In a public voice communications cloud, also referred to as UCaaS, multiple organizations share resources that are hosted out of a datacenter and accessible via an Internet connection. The managed platform offers benefits of simplicity, scalability, and savings.
- Simplification, companies don’t have to worry about maintenance; the cloud service provider handles all the updates and upgrades.
- Scalability, organizations can add or decrease seats based on business demands.
- Customers of cloud service providers eliminate the expense of maintaining communications hardware, warranty and repair of that equipment.
A public voice cloud can also have limitations. Operating systems and software, for instance, are upgraded under the service provider’s direction. Companies who want customization, for line of business applications or additional security, are limited by the integrations offered by the cloud service provider.
A new Strategy for Mitel Platforms – Managed Private Cloud
The expense and liability of managing your own voice application servers have driven many organizations to migrate workloads to offsite datacenters. A private cloud offering combines the benefits of a public cloud with increased control and security for your organization.
- The datacenter operator handles the maintenance and upgrades at the customer’s convenience.
- Customers have dedicated virtual servers for each of their unique applications.
- Telecom regulatory fees and taxes, the compliance responsibilities for e911-related services, etc. all are managed by the operator.
- The workload is hosted from geo-redundant datacenters mitigating disruption and improving reliability and assuring operational continuity.
- Operators can include inbound | outbound calling plans, new | ported direct dial numbers and toll-free calling across the 48 contiguous US.
As an authorized Mitel reseller, Morefield is partnering with the operator Cloud9 Infrastructure who offers a managed private cloud that together with customer gateways, handsets result in a hybrid Mitel system to allow new | existing customers to connect, automate, and evolve virtually anywhere.
The managed private cloud approach is an affordable, enterprise-level solution that allows organizations to communicate across multiple locations, with mobile workers and with their customers, no matter the location and available across any device.
Benefits of Adopting a Hybrid Architecture for your Mitel Platform
- Carrier; current monthly TelCo costs, that are increasing exponentially, will go away with a migration to a hybrid system. And that migration eliminates risk, uncertainty, disruption with aging copper TelCo
- Redundancy | Disaster Recovery | Incident Proof; Mitel applications are hosted within a resilient datacenter that is managed offsite; reducing capital cost to implement and maintain a business continuity strategy.
- Less System Maintenance; expensive voice contracts. Higher contractual costs for maintenance, software updates and incident response. Fewer incidents for IT staff who are usually the first call for resolution, distracting them from higher payoff activities. Existing infrastructure costs to support hardware lifecycles (i.e., hypervisors, servers, storage, etc.)
- Advanced feature adoption; advanced Mitel features that are cost prohibitive to implement for a single site are widely available to all customers across the hybrid cloud.
- Manufacturer Software Support; software assurance from Mitel that is required for supporting the system throughout its lifecycle is included within the hybrid cloud offer. Eliminating an expense with a Mitel system.
Case Study – Applying the Hybrid Approach Under Morefield Expertise for Education
Many school districts are reliant on multiple stand-alone systems that are placed across the properties. These stand-alone systems require hardware management, system administration, software updates and expensive support agreements to ensure they are available to support school operations.
Districts that are not prepared to migrate their communications to the cloud and prefer to manage costs by continuing to leverage the investment from existing hardware will find hybrid systems an excellent solution.
Student | Staff safety is a primary concern for administrations. Government regulations around emergency calling (e911) require telephones to communicate an exact location within a school building to emergency dispatch and first responders when calling 911. In addition, schools need to communicate with teachers and staff quickly and efficiently when an emergency occurs. The hybrid architecture offers greater integration options into mass notification systems helping safeguard everyone in the building.
With an extensive knowledge of Mitel, Morefield can facilitate a migration of the users to a hybrid system with Cloud9 Infrastructure, allowing a District to reuse existing hardware, handsets and achieve a single pane of glass for complete management and monitoring of their system.
Outcomes for Education from the Adoption of a Hybrid System
Included support agreement. With software upgrades to keep the platform current, move add change work for the District’s users. 24×7 infrastructure support when incidents occur and ransomware protection with fast recovery from cyber events.
Three levels of escalation. Fully supporting the environment with Morefield expertise, Cloud9 Infrastructure and Mitel as the manufacturer.
Agility. Easy expansion with an ability to add to the platform, grow the system quickly and efficiently
Compliant e911 services. Confidence that the District is fully compliant with Ray Baum and Kari’s law
Keep your Mitel phones. Continued value from the Mitel investment and no user training required.
Ready to Future-Proof Your Communications?
Whether you’re looking to modernize your Mitel platform, reduce operational costs, or enhance system reliability and compliance, a hybrid cloud solution offers the flexibility and control your organization needs. With Morefield and Cloud9 Infrastructure, you can seamlessly transition to a smarter, more resilient communications system—without sacrificing your existing investments.
Let’s Start Your Hybrid Journey Today
Contact Morefield for a personalized consultation and discover how we can help you connect, automate, and evolve—anywhere, on any device.