Resources & Events

Past Event: Capitalize on the Global Workplace Transformation with Cisco Cloud Calling and Collaboration

Wednesday, November 13, 2019 11:00 am Eastern Standard Time (New York, GMT-05:00) Cisco Knowledge Network: Capitalize on the Global Workplace Transformation with Cisco Cloud Calling and Collaboration Businesses are eager for collaboration solutions which aid in their digital transformation journeys by enabling differentiated experiences between employees, customers, partners, and vendors. They are looking for adaptable […]

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Past Event: Morefield & Mitel Customer Experience Shift to AI

Like it or not, artificial intelligence (AI) is everywhere. Sometimes it’s obvious—like when a chatbot pops up on a website and offers help. But AI is being used in ways we may not even realize. The question isn’t when AI will begin to play a role in our everyday lives; it already is. Rather, we […]

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Past Event: Join us at the CPBJ Cyber Security Symposium

February 27, 2020 @ Spooky Nook Sports 2913 Spooky Nook Rd. Manheim PA 17545 Thank you to everyone that attended. For more information on the event please see the link below. 4 key takeaways from CPBJ’s 2020 cyber security symposium

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Podcast: Geeks, Geezers and Googlization

Phishing, Job Descriptions, and Civil War Ira S Wolfe | Feb 6, 2020 | General, Season 3: “It just doesn’t get any wilder than this triple play of odd HR topics: phishing, job descriptions, and Civil War. But as it turns out, lessons learned from the Civil War can be applied to modern day workforce […]

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how companies are using AI for customer experience

Using AI to Improve Customer Experience

In our daily lives, artificial intelligence (AI) is almost everywhere. AI learns what movies, songs and products we will like and suggests ideas based on what we’ve already consumed. It follows our voice commands on devices like Alexa and Google Home. We all know that big tech companies use machine learning for everything, from marketing […]

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